legal

Terms of Service

Last updated: 20 October 2026

This is a public offer by Cup App Coffee LLC (company ID 405868477, 14A Zhiuli Shartava Street, Tbilisi) to sell drinks through waycup.ge.

By placing an order you confirm that you have read these terms and agree to them.

1. What we sell

Drinks from our menu, to take away. Orders are prepared and handed over at our spots — we do not deliver.

Menu photos are illustrative: the drink you get may look slightly different. The ingredients are listed with every item.

2. Prices

All prices are in Georgian lari and shown in the menu. The final amount — with any discount and subscription applied — is shown at checkout, before you pay.

The price fixed at the moment of ordering does not change afterwards.

3. How an order is made

  • you pick drinks on the site and give your name, phone and pickup point;
  • the contract is concluded when the order is confirmed — for online payment, when the payment is confirmed;
  • you get a short order number to say at the counter.

4. Payment

You can pay by card at the counter, or online by card, Apple Pay or Google Pay.

Online payments are processed by the bank. Your card details never pass through this site and are not stored by us.

5. Picking up your order

  • Spots in Tbilisi: 14A Zhiuli Shartava St., 9 I. Abashidze St. and 3A Vekua St. (Bazari Orbeliani);
  • Hours: every day, 08:00—23:00;
  • your drink is made when you arrive and give your number;
  • a prepaid order is held for you until closing time on the day you ordered.

6. Subscription

  • 1 ₾ for the first month, then 10 ₾ per month;
  • the first cup is free with the subscription, once;
  • after that, −50% on one drink per order, no more than once every 2 hours;
  • nothing renews automatically — you decide each time;
  • the subscription runs for 30 days from the day it is paid.

7. Alcohol

Drinks containing alcohol are 18+. The barista may ask for proof of age and may refuse to hand the drink over if age cannot be confirmed. In that case you get a full refund.

8. Liability

We are responsible for the quality of the drink and for getting your order right. If something is wrong we will remake it or refund you — see Refunds & Cancellations.

We are not liable for the site being temporarily unavailable due to maintenance or reasons outside our control.

9. Personal data

How we handle your data is described in our Privacy Policy.

10. Disputes

These terms are governed by the law of Georgia. Please write to us first — hello@waycup.ge or +995 593 95 96 01. We reply within 10 working days.

11. Changes

If we update these terms we will change the date on this page. Orders already placed are governed by the version in force at the time of the order.